Common Error Codes
Last update：2023-10-20 15:40:31
General Error Codes
| Error Code | Description |
|---|---|
| 200 | Operation successful |
| 300 | Operation failed, please contact customer service |
| 900 | System exception |
| 1000 | Invalid parameters |
| 1001 | Invalid Token |
| 1002 | timeStamp, token, and userId cannot be empty |
| 1003 | Incorrect userId |
| 1004 | Parameter error, please ensure all required fields are filled |
| 1006 | Incorrect request method |
| 1008 | No permission to request VOD API |
| 1010 | Please provide a correct timeStamp |
| 1011 | timeStamp expired after 5 minutes, please re-enter |
| 1012 | Parameter value out of valid range |
| 1013 | Invalid format parameter |
| 4001 | Authentication parameter error, check if all required parameters are provided |
| 4002 | Error in X-WS-AccessKey parameter, check if the key exists, or if there are extra or missing characters |
| 4003 | X-WS-Timestamp parameter error, the time format should be a second-level timestamp |
| 4004 | X-WS-Timestamp expired, should not differ from server time by more than 5 minutes |
| 4005 | host parameter error, please check |
| 4006 | content-type parameter error, please check |
| 4007 | Authentication failed, please check parameters |
| 4008 | Authentication failed, check if the signature calculation is wrong or if it does not match the sent content. Could also be due to wrong AccessKey Secret |
| 4009 | Signature has been used, please regenerate authentication parameters |
| 4021 | API authentication parameter error |
| 4022 | API authentication operation failed |
Business Error Codes
| Error Code | Description |
|---|---|
| 1005 | Ensure uploaded file is less than 1MB |
| 1100 | Player does not exist |
| 1101 | Player already exists |
| 1102 | Player name exceeds length limit |
| 1103 | Player name contains special characters |
| 1104 | Player description exceeds length limit |
| 1105 | Player description contains special characters |
| 1106 | Logo transparency should be between 0-100 |
| 1107 | Logo file URL is invalid |
| 1108 | Logo position setting is invalid |
| 1109 | Logo display should be 0 or 1 |
| 1110 | playerId cannot be empty |
| 1111 | playerId input is too long |
| 1112 | Player name cannot be empty |
| 1113 | playerIds cannot be empty |
| 1114 | playerIds cannot only have commas |
| 1115 | All players do not exist |
| 1116 | playerIds contains special characters, only English commas, letters, and numbers are allowed |
| 1117 | Operation failed! Some players are being used by channels! |
| 1118 | playerId contains special characters |
| 1119 | Operation failed! The player is being used by a channel! |
| 1120 | inUse can only be 0 or 1 |
| 1121 | No player data found |
| 1122 | setSpots cannot be empty |
| 1123 | setSpots can only be 0 or 1 |
| 1124 | When setSpots is 1, videoId cannot be empty |
| 1125 | videoId contains special characters |
| 1126 | Only admins have permission to insert videos |
| 1127 | No insertion video information |
| 1128 | Failed to enable insertion video information |
| 1129 | This player has already inserted a video |
| 1130 | Failed to disable insertion video information |
| 1131 | This player has already disabled insertion video |
| 1132 | playerSkin can only be an integer between 1-4 |
| 1133 | Ensure the player logo image file is only in JPG or PNG format |
| 1134 | Failed to save player logo settings |
| 1135 | Player settings updated successfully, but failed to upload player logo image to WCS |
| 1200 | Channel name is too long |
| 1201 | Channel does not exist |
| 1203 | Operation failed! |
| 1204 | Save failed, no available domains to assign! |
| 1205 | Channel name contains special characters |
| 1206 | Pull domain for channel does not exist |
| 1207 | Push domain for channel does not exist |
| 1208 | Push domain cannot be empty! |
| 1209 | Pull domain cannot be empty |
| 1210 | Deletion failed |
| 1211 | Number of channels cannot exceed 50 |
| 1212 | Corresponding domain not found! |
| 1213 | Code type error |
| 1214 | Auto-play setting error |
| 1215 | Player size setting error |
| 1216 | Channel name already exists |
| 1217 | Pull ID for channel does not exist |
| 1218 | Push protocol error |
| 1219 | Pull protocol error |
| 1220 | Pull bitrate error |
| 1221 | Channel name cannot be empty |
| 1222 | Channel type contains special characters |
| 1223 | Channel type cannot be empty |
| 1224 | Resetting Push ID is only valid for 0 or 1 |
| 1225 | No permission to edit other customer’s channels |
| 1226 | Only permitted to edit channels created by yourself |
| 1227 | Channel has already started live recording |
| 1228 | Channel recording add-on service not started |
| 1229 | Failed to start live recording |
| 1230 | Channel type error |
| 1231 | Channel is live streaming, cannot be edited |
| 1232 | Channel has stopped recording |
| 1233 | Failed to stop live recording |
| 1234 | Currently live streaming, cannot start recording |
| 1235 | Currently live streaming, cannot stop recording |
| 1236 | No channel data found |
| 1237 | Channel has been banned, cannot be edited |
| 1238 | Currently live streaming, cannot enable timestamp anti-theft |
| 1239 | Currently banned, cannot enable timestamp anti-theft |
| 1240 | Timestamp anti-theft add-on service not started |
| 1241 | Timestamp anti-theft duration cannot be empty |
| 1242 | Timestamp anti-theft duration must be a positive integer greater than 0 |
| 1243 | Timestamp anti-theft duration exceeds integer size |
| 1244 | Failed to update timestamp anti-theft validity, please try again |
| 1245 | Currently banned, cannot stop recording! |
| 1246 | Currently banned, cannot start recording! |
| 1247 | Incorrect source IP format or not a public IP |
| 1248 | Source-side pull protocol error |
| 1249 | Source-side pull domain does not exist |
| 1250 | Source-side pull channel does not exist |
| 1251 | Resetting Source Pull ID is only valid for 0 or 1 |
| 1252 | Source-side pull domain cannot be empty |
| 1253 | Source-side pull protocol cannot be empty |
| 1254 | Pull bitrate cannot be empty |
| 1255 | Default pull protocol (RTMP) is not in domain configuration, please manually specify the pull protocol |
| 1256 | In pull protocol, 2 (HLS), 3 (HDS), 4 (HTTP-TS) cannot be selected simultaneously |
| 1257 | Current interface not applicable to source-side pull channel |
| 1258 | Use source-side pull class interface |
| 1259 | pullId does not exist or is not applicable for this interface |
| 1260 | Source-side pull URL cannot be empty |
| 1261 | Incorrect format for source-side pull URL |
| 1262 | Source-side pull URL length is too long |
| 1263 | User-side pull domain not configured, please contact admin |
| 1264 | Source-side pull URL format must match source-side pull protocol |
| 1265 | User-side pull domain cannot be empty |
| 1266 | User-side pull bitrate error |
| 1267 | Source-side pull protocol not supported |
| 1268 | Domain with activated service cannot be empty! |
| 1269 | Domain contains special characters, please re-enter! |
| 1270 | Maximum of 10 domains can be entered! |
| 1271 | Authorization duration cannot be empty! |
| 1272 | Please enter a non-negative integer for authorization duration! |
| 1273 | Authorization duration must be greater than 0 and less than or equal to 36000 |
| 1274 | Incorrect domainString format, multiple domains should be separated by commas |
| 1275 | Error in domainString, please re-enter! |
| 1276 | Domains in domainString cannot be repeated, please re-enter! |
| 1277 | Whiteboard feature not enabled! |
| 1278 | Invalid or associated whiteboard id! |
| 1300 | User does not exist |
| 1301 | User has no permission |
| 1302 | userId cannot be empty |
| 1303 | pullId cannot be empty |
| 1304 | pullDomain cannot be empty |
| 1305 | beginTime cannot be empty |
| 1306 | endTime cannot be empty |
| 1307 | searchTime cannot be empty |
| 1308 | No data matching the criteria |
| 1309 | Resetting pullId field cannot be empty |
| 1310 | pullIds cannot be empty |
| 1311 | pullIds contains special characters |
| 1312 | pullIds cannot only contain commas |
| 1313 | Some pullIds do not exist! Or are out of your permission range! |
| 1314 | Banning pullId failed |
| 1315 | pullId has already been banned |
| 1316 | Deleting pullId failed |
| 1317 | pullId has already been copied or is currently live streaming |
| 1318 | Copying pullId failed |
| 1319 | Failed to get live status information |
| 1320 | listOrder can only be 0 or 1 |
| 1321 | listOrder cannot be empty |
| 1322 | pageIndex must be an integer greater than 0 |
| 1323 | pageSize must be an integer between 1 and 50 |
| 1324 | pageIndex value too large |
| 1325 | pushDomain cannot be empty |
| 1326 | pullId is incorrect |
| 1327 | pullIds are incorrect |
| 1328 | pullId contains special characters |
| 1329 | pushDomain is incorrect |
| 1330 | pushDomains are incorrect |
| 1331 | pageIndex exceeds integer size |
| 1332 | Time format should be yyyy-MM-dd HH:mm |
| 1333 | Please enter the correct time |
| 1334 | Please enter the correct start time as required |
| 1335 | Please enter the correct end time as required |
| 1336 | Illegal time range for recording file split |
| 1337 | The task corresponding to this pullId already exists. Please do not add it again. |
| 1338 | Live recording failed. |
| 1339 | The channel corresponding to this pullId has been banned. Please enter again. |
| 1340 | Resumption failed, operation time interval between banning and resuming is too short. Please try again later. |
| 1400 | Time format error. |
| 1401 | Data retrieval failed. |
| 1403 | Start time format error. |
| 1404 | End time format error. |
| 1405 | Start time cannot be greater than the current time. |
| 1406 | End time cannot be greater than the current time. |
| 1407 | Start time cannot be greater than end time. |
| 1408 | searchTime cannot be greater than the current time. |
| 1409 | searchTime format error. |
| 1410 | Micro-window is enabled, screenshot generated. |
| 1411 | Bucket cannot be empty. |
| 1412 | httpClientResult returned null. |
| 1413 | Failed to call the interface to enable the micro-window. |
| 1414 | fileFullUrl is empty. |
| 1415 | This video has disabled the micro-window preview feature. |
| 1416 | Failed to update the closure of the micro-window preview feature. |
| 1417 | Failed to update the opening of the micro-window preview feature. |
| 1418 | Micro-window feature not enabled. |
| 1419 | Screenshot is being taken for this video. |
| 1500 | Video name exceeds 100 characters. |
| 1501 | Video name exceeds 200 characters. |
| 1502 | Video does not exist. |
| 1503 | videoId cannot be empty. |
| 1504 | videoId contains special characters. |
| 1505 | No permission to block this video. |
| 1506 | This video has already been blocked. |
| 1507 | Video blocking failed. |
| 1508 | Video blocking failed. |
| 1509 | This video has already been enabled. |
| 1510 | Video enabling failed. |
| 1511 | Video enabling failed. |
| 1512 | Incorrect start time format, please enter in YYYY-MM-DD HH:mm:ss format. |
| 1513 | Incorrect end time format, please enter in YYYY-MM-DD HH:mm:ss format. |
| 1515 | videoStatus can only be 0 or 1. |
| 1516 | transcodeState can only be an integer between 1-5. |
| 1517 | videoClassification can only contain Chinese, English, letters, and commas. |
| 1518 | Video input contains special characters. |
| 1519 | Ensure the start time is less than the end time. |
| 1520 | Time parameter input is incorrect. |
| 1521 | No video data found. |
| 1522 | No permission to delete this video. |
| 1523 | Video deletion failed. |
| 1524 | Video deletion failed. |
| 1525 | No permission to enable this video. |
| 1526 | Video description is too long. |
| 1527 | Domain input contains special characters. |
| 1528 | flashAutoPlay can only be 0 or 1. |
| 1529 | flashImageRatio can only be 0 or 1. |
| 1530 | Video information editing failed. |
| 1531 | Domain does not exist. |
| 1532 | codeType input is illegal. |
| 1533 | No permission to block the video. |
| 1534 | Video is already blocked, operation is forbidden. |
| 1535 | No permission to obtain the publishing code. |
| 1536 | This video has not been successfully transcoded, publishing code cannot be obtained. |
| 1537 | Input category does not exist. |
| 1540 | videoIds cannot be empty. |
| 1541 | videoIds contain special characters. |
| 1542 | videoIds cannot only contain commas. |
| 1543 | Watermark template name is too long. |
| 1544 | Transcoding combination name is too long. |
| 1545 | Some videoIds do not exist or are not within your permission range. |
| 1546 | Watermark template does not exist. |
| 1547 | Transcoding combination template does not exist. |
| 1548 | Some videos in videoIds are currently being transcoded. |
| 1549 | Some videos in videoIds have been blocked. |
| 1550 | Default transcoding combination does not exist. |
| 1551 | Video is currently being transcoded. |
| 1552 | fileList parameter cannot be empty. |
| 1553 | fileList parameter format is incorrect. |
| 1554 | notifyUrl parameter format is incorrect. |
| 1555 | separate parameter is incorrect. |
| 1556 | Video file URL retrieval failed. |
| 1557 | The number of URLs pulled cannot exceed 50. |
| 1558 | Video cannot be spliced. |
| 1559 | Video cut time range is illegal. |
| 1560 | Video is currently being processed. |
| 1561 | Video frame rate parameter is incorrect. |
| 1562 | Audio sample rate parameter is incorrect. |
| 1563 | Video bitrate parameter is incorrect. |
| 1564 | Audio bitrate parameter is incorrect. |
| 1565 | Resolution parameter is incorrect. |
| 1566 | Video does not exist or has been deleted, or is not within your permission range. |
| 1567 | Video cannot be cut. |
| 1568 | Video format is incorrect. |
| 1569 | Video operation is forbidden. |
| 1570 | Unified parameter is incorrect. |
| 1571 | Album name cannot be empty. |
| 1572 | Album name cannot exceed 40 characters. |
| 1573 | Album name can only contain Chinese characters, letters (upper and lower case), numbers, and underscores. |
| 1574 | Album name already exists, please re-enter. |
| 1575 | videoIds cannot be empty. |
| 1576 | videoIds cannot contain special characters. |
| 1577 | videoIds format is incorrect; multiple videos should be separated by commas. |
| 1578 | The number of videos in videoIds cannot exceed 50. |
| 1579 | Some videoIds have incorrect input, please re-enter. |
| 1580 | Videos in videoIds cannot be repeated, please re-enter. |
| 1581 | Some videos in videoIds do not exist, have been deleted, or are not within your permission range. |
| 1582 | videoIds should not include videos that have not been transcoded or have been blocked. |
| 1583 | Videos in videoIds must have consistent encryption types, please re-enter. |
| 1584 | This integrated task does not exist. |
| 1584 | Album classification can only contain Chinese, English, letters, and commas. |
| 1585 | albumId cannot be empty. |
| 1586 | albumId is invalid. |
| 1587 | albumId does not exist, has been deleted, or is not within your permission range. |
| 1588 | Incorrect input for album classification. |
| 1589 | The original video bitrate is lower than the minimum bitrate in this transcoding combination, no need to transcode. |
| 1590 | Failed to obtain original video information, cannot transcode. |
| 1601 | TRANSNO cannot be empty. |
| 1602 | TRANSNO is invalid. |
| 1603 | TRANSNO does not exist. |
| 1604 | MD5 value cannot be empty. |
| 1605 | File MD5 value length is too long. |
| 1606 | Video name cannot be empty. |
| 1607 | Incorrect video source. |
| 1608 | Overwrite policy value can only be 0 or 1. |
| 1609 | Video size can only be a non-negative integer. |
| 1610 | Video size is out of range. |
| 1611 | Recording directory management value-added service not activated. |
| 1612 | Directory type cannot be empty. |
| 1613 | Directory type cannot exceed 40 characters. |
| 1614 | Directory type can only contain Chinese characters, letters (upper and lower case), numbers, and underscores. |
| 1615 | Directory type already exists, please re-enter. |
| 1616 | The first-level directory cannot be empty. |
| 1617 | The first-level directory can only contain lowercase letters, numbers, and hyphens. |
| 1618 | The first-level directory cannot exceed 64 characters. |
| 1619 | The second-level directory can only contain lowercase letters, numbers, and hyphens. |
| 1620 | The second-level directory cannot exceed 64 characters. |
| 1621 | The third-level directory can only contain lowercase letters, numbers, and hyphens. |
| 1622 | The third-level directory cannot exceed 64 characters. |
| 1623 | If the second-level directory is not filled in, no characters may be entered in the third-level directory. |
| 1624 | The first-level directory cannot have the same name as a reserved word. |
| 1625 | First, second, and third-level directories cannot start with ‘cloudv’ or ‘cloudv-’. |
| 1626 | directoryId cannot be empty. |
| 1627 | directoryId is invalid. |
| 1628 | directoryId does not exist, has been deleted, or is not within your permission range. |
| 1629 | directoryId is in use by a channel and cannot be deleted. |
| 1630 | TRANSNO already exists. |
| 1631 | The live recording task has been terminated or ended. |
| 1632 | Cloud directing value-added service not activated. |
| 1633 | Source-side streaming value-added service not activated. |
| 1634 | Real-time recording value-added service not activated. |
| 1635 | The total file size of the documents has exceeded the limit. |
| 1636 | Some videos in videoIds do not have source files. |
| 1637 | The number of batch operations cannot exceed 50. |
| 1638 | Cloud directing execution failed. |
| 1639 | The cloud directing instance does not exist or does not belong to the owner. |
| 1640 | Exceeded the maximum instance limit. |
| 1641 | Exceeded the maximum input source limit. |
| 1642 | The start time cannot be earlier than the first day of last month. |
| 1643 | The interval between the start and end time cannot exceed 7 days. |
| 1644 | Subtitle file does not exist. |
| 1645 | This transcoding combination has video formats that do not support subtitles; please choose another transcoding combination. |
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