L3/4 Banned IPs

Last update:2026-08-20 15:00:22

Reading time: About 3 minutes

In a Layer 7 DDoS Protection policy, when the action is set to Deny Connection, built-in rules automatically protect the scrubbing node infrastructure during extremely large-scale L7 DDoS attacks. The platform automatically bans IPs that repeatedly launch attacks and records each ban in the L3/4 Banned IPs log.

Use this page to check whether a legitimate user’s connection timeout errors were caused by this policy.

Note: Because the Deny Connection action takes effect at the network layer, its protection granularity is scrubbing node IP + attacker IP, rather than hostname. An L3/4 Banned IPs log for an Exclusive IP is generated only if you have purchased the Exclusive IP value-added service. This page is not enabled by default; if you have purchased an Exclusive IP, contact technical support to have it enabled.

Path: Analysis & Logs > L3/4 Banned IPs

Query Logs Using Filters

Query Condition Description
Time Range Required. You can query logs from the most recent month; the time range for a single query cannot exceed 24 hours
Client IP Optional. Separate multiple IPs with a semicolon (;)
Node IP Optional. Separate multiple IPs with a semicolon (;). This refers to the edge node IP of the full-site security platform that received the client request

View Log Details

The table below lists the fields currently supported by L3/4 Banned IPs logs:

Field Description
Time The time the ban was triggered
Client IP The banned attacker’s client IP
Node IP The scrubbing node IP that received the client request
Policy Name The name of the DDoS Protection policy that triggered the ban
Rule Name The name of the specific built-in rule that triggered the ban
Final Security Action Deny Connection
Exception Details Expand to view a detailed description of why the IP was banned
Request Information Expand to view the details of the request that triggered the ban

Use Case

If a legitimate user reports connection timeouts, you can investigate as follows:

  1. In L3/4 Banned IPs, query using that user’s client IP
  2. If a matching record is found, the IP was banned because it triggered the Deny Connection rule
  3. If you confirm the ban was a false positive, contact technical support to have the IP manually unbanned, and evaluate whether the DDoS protection policy needs adjustment
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